Summer Fun Nationals Photography FAQ

Table of Contents

1. Welcome!

1.1.

2. The FAQ

2.1. Where can I see my photos?

2.2. How do I order photos?

2.3. Can I pay with a credit card?

2.4. Can I order online?

2.5. Completing the order form

2.6. Special pricing for members of the same family

2.7. Important notes about digital images

2.8. Your personal information:

2.9. Delivery times:

2.10. Terms and Conditions

1. Welcome!

1.1.

Welcome to the 2013 Summer Fun Nationals Photography FAQ for Brian W. Robb - Photography. Since 1983 I have photographed Mt Hood summer skiing and made images available for you to purchase. This FAQ should answer most of your questions regarding photography ordering. Please contact me at: brian@brianrobbphoto for any further explanations. Thanks and I hope you had great races this summer!

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2. The FAQ

2.1. Where can I see my photos?

Photos from the 2013 Summer Fun Nationals are viewable at: brianrobbphoto.com/ Follow the link at the top of my home page to see your photos.

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2.2. How do I order photos?

For most racers, you will receive proof photos and an order form in the mail. While I try to get photos out soon after the race is over, it may take a few weeks in the height of the season. Thanks for your patience!

To order photos, simply downlaod and fill out the order form and mail it with your check to: Brian W. Robb - Phototography, BX 1223, Hood River OR 97031. Each photo has a unique number associated with it. Payments must be in US Dollars, therefore foriegn payments must be in a US Dollar draft drawn on a US bank or a US Dollar money order.

A detailed explanation of the order form follows.

Order forms are also available for online download at:

USA form: http://brianrobbphoto.com/2013_sfun_orderform.pdf

For overseas ordering, please contact me for pricing.

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2.3. Can I pay with a credit card?

Through the service offered by PayPal, I am now able to accept credit card payments. There is no additional charge to you for using PayPal.

It is easy to send your credit card payment via PayPal.

You may use VISA, MasterCard, Discover, or American Express (except American Express Corporate Card).

(1) Complete the order form for race photos and determine the order amount.

(2) Click the link at the top of my home page titled: "Make PayPal payments here".

(3) Click the "Pay Now" button and follow the instructions.

(4) Mail your order form to: Brian W. Robb, BX 1223, Hood River OR 97031.

(5) I will start your order going when I receive your order form. If an e-mail address is listed on the order form, I will acknowledge the receipt of your order and payment.

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2.4. Can I order online?

At the present time, I do not offer direct online ordering. I must receive the order form in the mail in order to process your order. I am able to offer you many options using the order form system.

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2.5. Completing the order form

I offer photographic prints in the following sizes: 5 X 7, 8 X 10, 11 X 14, and a 20 X 30 poster. I also offer three resolutions of digital files. The low resolution digital file is about 100kb. The file size is suitable for web pages, facebook, and e-mailing, but will not yield satisfactory prints. The medium resolution file is about 900kb. This file size will produce satisfactory prints up to 4 X 6 size. The high resolution file is the full file produced by my Canon professional digital camera. You can make prints up to 30 X 40 without difficulty. All digital files have been optimized for maximum quality. I am also offering a digital CD of up to eight high resolution files at a new lower price of $84.00. The digital files must be of one individual skier from this summer's Summer Fun Nationals race. See item 6 for a special family rate.

Mounting options:

Mat mounting and ColorPlak mounting are offered. With mat mounting, the photo is dry mounted on a standard size mat board (i.e. the 5 X 7 on an 8 X 10 mat, 8 X 10 on 11 X 14, and 11 X 14 on 16 X 20). The mat mounting will require framing.

The ColorPlak mount is a popular complete framing option. The 5 X 7, 8 X 10, or 11X 14 photo is laminated onto a 3/8 inch, pressed wood board. The board has a black painted beveled edge. The photo is protected by a spray coating. The ColorPlak is ready to be hung on the wall immediately.

Logos and custom captions are also available. The logo is the Summer Fun Nationals logo with the year. The captioning is whatever you would like (for example: " Bobby Jones rips a summer GS course on Mt Hood").


IMPORTANT PRICING NOTE:

All options are additional and the option prices must be added to the base price to arrive at the total. For example, to order a 5 X 7, Colorplak mounted, with the Summer Fun logo, the price is $63 ($18 + $42 +$3).

Shipping charges:

A shipping charge must be included with ALL orders except orders that are only for low or medium resolution digital files that will be e-mailed to you. High resolution digital files will be sent on a CD and therefore will incur the shipping charge. The base shipping charge is $6. Shipping for posters is $6 per poster. Overseas shipping charges are higher and are available on request.

Discount:

There is a 10% quantity discount for ordering 3 or more items. The discount is taken off the subtotal before the shipping charge is added. There is no additional discount when ordering the photo CD.

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2.6. Special pricing for members of the same family

I have a special rate for the digital file package for members of the same family. The regular rate for 8 high resolution files is $84. The special family rate for up to 12 total photos of 2 individuals is $140. Add $30 each for 6 photos per additional person from the same family.

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2.7. Important notes about digital images

All prices are per image, except for the photo CD. Digital images are not available for group or scenic photos. Low resolution files are only suitable for web use, facebook, and e-mailing and will not make satisfactory enlargements. High resolution files are a good option when you have an image that you really like and want to use it many ways. A note is sent with the digital files that gives you reproduction rights for personal uses.

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2.8. Your personal information:

I never give out your personal information. I request your phone number and e-mail address only in case I have to contact you about your order.

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2.9. Delivery times:

Please allow 3-5 weeks for delivery, although times are often shorter.

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2.10. Terms and Conditions

All photos, whether in physical or digital format, are for personal uses only. Reproduction is prohibited for photographic prints. Digital images may only be reproduced for personal uses. No editorial or commercial uses are allowed.

Copyright overlays are removed from all prints and digital files that you purchase.

All photographs are copyrighted and remain the property of Brian W. Robb. Thank you for respecting this copyright.

Thank you for your interest! Please contact me with any questions you may have.

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